PlayFrank Casino

PlayFrank Casino does NOT accept players from United States

PlayFrank Casino does NOT accept players from United States

How entertaining is the all-new PlayFrank Casino brand? We look at the most unique qualities of this new online casino and how it creates a reputation among online casino players.

PlayFrank Casino Introduces A Quirky New Gaming Brand

In 2014 EveryMatrix NV Casinos introduced the world to PlayFrank Casino, a fun and friendly online casino with a wide range of entertainment options. Being only two years old PlayFrank Online Casino still has a long way to go to prove that it can keep up with other big names in the industry but so far it seems to be doing a good job and staying competitive.

PlayFrank Online Casino has been licensed by the Malta Gaming Authority as well as UK Gambling Commission which gives them the authority to trade as an online casino in various countries around the world. There are a number of exceptions however, only a few of which we'll mention, China, Denmark, France, Hungary, India, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Russia, South Korea, Spain, Turkey, Ukraine and the United States.

PlayFrank's website is only available in English although they do offer support for a number of international currencies including Australian Dollars, Euros, British Pounds, Norwegian Kroner, Swedish Kroner and US Dollars which gives you some idea of who their target market is.

Despite still finding their feet, the majority of customer comments regarding Play Frank Casino have been overwhelmingly positive which is a very good indication of what's in the cards for this online casino.

A Nice Mix of Titles with Play Frank Casino GamesPlay Frank Casino Homepage

PlayFrank has an incredible list of gaming offerings that's been developed by some of the best casino game providers in the world, these include Microgaming, NetEnt, Evolution Gaming, Betsoft, Nyx Interactive, Play 'n Go and Endorphina. We all already know about NetEnt and Microgaming, but maybe you haven't heard of Evolution yet?

Evolution Gaming has been around since 2006 and focused their efforts to providing live casino entertainment. While many may claim to be the industry leader in this regard, few have as much substance to back it up as Evolution Gaming. Today they have partnered with some of the biggest names in online casinos to distribute their gaming offerings all around the world. Apart from their excellent live casino game offerings, they also have a number of offline casino games available such as Roulette, Blackjack, Baccarat, Casino Hold'em and other Poker versions. Their great selection coupled with unmatched quality is what makes them so far ahead of the rest.

The games selection at PlayFrank Casino offers a variety of options including slots, table games, jackpot games, live casino games and a few oddball games that don't fall in the usual categories. Slots are the biggest attractions here and as such players will find a lot of them, here are some of the most popular slot games at the moment. From some of the games listed it's clear that the holiday season is upon us: Secrets of Christmas, Warlords: Crystals of Power, Fairytale Legends: Red Riding Hood, Hugo and Fruit Shop: Christmas Edition.

PlayFrank Casino has also included some of the more popular branded slot games such as Dracula, Mötorhead, Aliens, Jack and the Beanstalk, Jimi Hendrix and the Invisible Man. Of course there are some players who are only interested in the possible payouts and luckily PlayFrank games include a section just for jackpot games where we found Mega Fortune, Hall of Gods, Cosmic Fortune, Mega Joker, Gunslinger, Fruit Bonanza, Arabian Nights and Icy Wonders.

Heading over to the table games and we're once again met with a good number of options from various games. European Roulette, American Roulette, French Roulette, Blackjack Professional and Texas Hold'em Professional are some of the table games players may look forward to finding.

Not All About Slot Games

One would think that things will start going downhill at some point but Play Frank keeps surprising us and this is again the case when we had a look at their live casino games where we found over 30 games to choose from. Live casino games have become increasingly popular over the past few years due to players being able to interact with each other and because they are presented with a live dealer. The live casino section at PlayFrank Online Casino includes all your favourite games including Blackjack, Roulette and Poker.

The final game section to explore here is simply listed as "Other" and therefore includes a few games that simply don't fit in with any of the other categories as well as Bingo, video Poker and scratch card games. While not as impressive as the other game selections, there's still a good number of these oddball games available.

When not signed into an account, games automatically take you to the free to play version where players will be able to spend some time to get to know the games, their rules and mechanics before putting any of their funds on the line. Also, since the software developers present here have so much experience in the industry, players can also be sure that the majority of games at PlayFrank Casino will be available to play on mobile devices.

Customer Service Not A Single-sided AssetPlay Frank Casino promotions

Customer service is a bit of a hit and miss situation at PlayFrank due to them having some very good aspects as well as missing some crucial ones. First we look at their FAQ section which is one of the good points here. The queries have been divided into various categories including My Account, Registration, Security, Financial, Deposit, Withdrawal, Technical, Bonus and Promotions and Casion. Each one of these categories contain a good number of queries with their respective answers and we suspect that most questions should be answered with a quick look at this page.

Of course, customer service can't all be left to a FAQ section which is when the support team steps in. Players will be able to contact the support team via live chat any time since the support is 24/7.

A last point to mention here is the fact that playfrank.com offers support in various languages including English, German and Dutch.

Play Frank Casino Bonus: Interestingly Themed Promotions

When it comes to special promotions, there is no limit to what casinos may offer. From deposit bonuses to free spins to cash prizes, there are so many different bonuses to look out for and enjoy. PlayFrank Casino Bonuses has a number of great offers and promotions for both new and existing players that should keep things interesting and exciting. Below we'll lay out the details of the current promotions.

Welcome Bonus

All new players may enjoy the benefits of a welcome bonus when signing up with Play Frank Casino. All that's needed is for new players to register an account and make that first deposit. Whatever amount is deposited, will be matched by PlayFrank up to an amount of 100 £/€/$ meaning that if players deposit €200 then they'll have €300 to play with as their starting capital.

Additionally, as part of the welcome bonus, players will receive up to 200 free spins. 50 of these free spins will immediately be credited to the player's account with 50 more being added after second and after third deposit. Keep in mind that the free spins may only be played at selected slot games.

In order to qualify for the welcome bonus players will need to make a minimum deposit of €20, also, when making the deposit players need to specify that they wish to claim the welcome bonus or the bonus funds and spins will not be credited. Of course these bonus funds cannot simply be withdrawn and will need to meet a wagering requirement before players may request a withdrawal. In this case the wagering requirement is 35 times the bonus+deposit amount, meaning that if a player received €50 in bonus funds they will need to wager a total of €2,000 (+deposit amount) to be able to request a withdrawal.

Any winnings earned from the free spins need to meet a similar wagering requirement, although this time it's 40 times the amount. When requesting a withdrawal, players will only be able to claim up to 20 times the bonus amount in winnings, any more than that will be removed.

Various Other Bonuses and Free Spins

Being a member at playfrank.com means that players will enjoy frequent, random rewards. Whenever a promotion is made available qualifying players will be notified of the terms and conditions as well as what the prizes will be while some players may simply log into their account one day to find a bonus having been delivered through the night. There's no telling what PlayFrank could get up to and the anticipation is half the fun.

VIP Program

PlayFrank Casino does not currently offer a VIP or loyalty program to reward longstanding players although this would be a nice addition to their already impressive bonuses.

Information for UK players: PlayFrank Casino's Welcome Offer is only open to new UK customers who are 18 years or over. Terms and Conditions apply: 

  • Min. deposit 20 £/€/$
  • Welcome Package is split in 3 deposit bonuses to a max of 300£/€/$ + 200 bonus spins
  • Wagering bonus(+deposit) - 35x
  • Wagering bonus spins - 40x

Good Selection of Banking Options

In terms of banking PlayFrank Casino payments seems to include every single option out there to add as much convenience to their players as possible. It takes a lot of effort from a business to integrate so many payment gateways into their system so this shows a lot of dedication from PlayFrank towards their clients. Here are just some of the most popular payment methods on offer as illustrated below, however we won't list the entire range of methods: EcoPayz, Mastercard, Maestro, Neteller and PaysafeCard.

The list of deposit methods includes a bunch of options that we did not list here because they are mostly region specific and for withdrawals most of these methods may be used.

When requesting a withdrawal players will need to wait a period of 24 hours while the withdrawal is being assessed after which it will be processed if there are no problems. Processing time will depend on the payment method and ranges from 24 hours for eWallet payments, 1-3 days for card payments and 5-7 days for bank transfers.

The payment options on offer are really impressive and the processing times are more than reasonable so this is definitely a gold star on PlayFrank's records.

A Quirky and Fun Environment

playfrank.com has implemented a fun and quirky theme to their website interface. Being close to Christmas we were also pleasantly surprised to find that they've changed the entire look to a Christmas theme, featuring Christmas trees, gingerbread men, sleighs, decorative balls and of course loads of snow.

Play Frank Casino jackpots

The layout of this website is a little different to the norm and for once deviating from the winning recipe everyone else follows is not a bad thing. To the left is where the navigational bar has been moved with options for all the basic pages such as games, promotions and support. There's also an option to register and log in. The middle of the page features the games list which uses a neat tile layout with large images to introduce the games. The names of the games are not separately listed which poses a problem in some cases since the preview images don't always have the name included. Play Frank Casino has kept this in mind though and added a banner over the image that brandishes the name in such cases.

Overall, this is a good website design with playful elements and an easy to use layout.

Summary on PlayFrank Casino

The past few years have been good to playfrank.com. They are growing and gaining popularity slowly and there's many reasons for that. Their incredible game selection is one of those reasons since they've gotten some of the very best casino games from some phenomenal software providers. They also have a good number of special promotions that players will appreciate even though they don't yet offer a VIP program.

Their banking was one of the most impressive aspects of their services with more deposit methods on offer than most of their competitors can boast as well as some impressive turnaround times. It's also great that they offer support in multiple languages, and if you seen it elsewhere they currently offer full support at all times - which was not the case at the casino launch.

PlayFrank Casino offers a good package to their members and this is definitely a worthy place for players to spend their money.

Review Summary

- Offers support in multiple languages
- Various randomly released special promotions
- Great game selection
- Wide selection of deposit methods
- Simple layout might not appeal to all
- Doesn't accept US players

RATINGS

Read more

83%

Software
85%
Games
90%
Banking
80%
Support
80%

About The Author

I grew up with healthy gambling in my house when my father would bring his buddies over for a game of cards. It was only natural when I grew up that I would continue the tradition, but doing it online is the best. Online gambling keeps me at home in my pajamas just the way I like it.

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